About InFocus Auto

We are a consultancy firm which focuses solely on the auto service industry. We have developed a revolutionary tool to help shop owners and managers significantly improve the financial performance of their shops through customer insight.

Our easy to use platform was designed by industry veterans and allows auto service shop owners to efficiently capture customer insight, measure performance, and develop action plans to drive more revenue and sustainable customer retention.

  • Get total visibility into consumer perceptions.
  • Learn about potential issues before they escalate
  • Reach revenue targets through deeper insight, allowing you to improve customer satisfaction, referrals, and loyalty
  • Save time and money, know where to focus your efforts
  • Leverage built-in training and PR tools to teach your team and promote your A+ customer service rating
  • Identify and focus energy on your most valuable customers.
  • Capture quantitative and qualitative insight, packaged into a comprehensive diagnostic dashboard.